Care Coordinator
Posted 16/05/2024 by Home Instead
Job Description
- Understand and build effective and efficient schedules around our clients and Care Professionals.
- Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations.
- Be responsive to changes in the schedule and liaise with relevant team members.
- Match Care Professionals to new clients in conjunction with client services team and arrange introductions.
- Ensure client schedules are matched to their needs, with the same Care Professional and the same times each week, where possible.
- Develop excellent relationships with both clients and Care Professionals so both can enjoy positive experiences.
- Work with the recruitment team to ensure sufficient current and future staffing levels are met.
- Work with the Care Team to ensure new and existing care packages can be resourced and scheduled on a timely basis.
- Add and maintain all client and Care Professional information onto to the electronic scheduling system.
- Carry out oncall duties on rotation.
- Carry out any other duties deemed necessary for the successful operation of the business.
- Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- 406000236170776
- Job ID:
- 1258000000000282605
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