Medical Receptionist - Warwick

We currently have a variety of part-time, flexible hour rotas available that complement the full-time locum and permanent roles that we are currently recruiting for.

Are you looking for a new job opportunity in either the NHS or Private Sectors?  If so, we would love to hear from you.  Pertemps Medical Professionals are sourcing experienced Pharmacists for our clients based in and around the UK with new roles, covering weekdays and weekends for clients we have in the NHS and the Private Sectors.

As one of the UK's leading NHS Framework supply agencies and approved suppliers to all the major Hospital Groups, we have an unprecedented selection of roles available for an immediate start.

Job Role Requirements;

Dates; 8th – 12th July with future opportunities available

Hours: 37.5 hours per week

Description:

The front of house/Reception is the first person most patients and visitors will meet on arrival at the clinic. First

impression by being friendly, polite, and courteous manner is vital along with perfect presentation.

In this role, a potential candidate needs to demonstrate good communication skills with all types of people.

Applicants with a background in the hospitality or healthcare industry are ideally suited to this job.

Shift work is normal in this role and there might be some weekend work upon request of your line manager.

Professional Responsibilities:

• As part of our team providing a first-class reception service and provide a highly customer focused front of
• house service to our customers and business partners attending the Unit/Centre
• Welcoming visitors and patients to the service and offering them refreshments.
• Participate in the billing process and some finance responsibilities, which will include taking
• payments, providing receipt and ensuring cash handling procedures are compiled; checking insurance
• details
• To ensure correct charges are raised in a timely fashion and all revenue is captured
• To proactively manage the patient’s administrative pathway in the delivery of clinical services
• Ensure the accurate and timely input of administrative data within the company’s business administration
• systems to ensure the effective and efficient delivery of services
• Ensure the public areas of the Unit/Centre are clean and tidy
• Manage the delivery of post and supplies arriving at site
• To remain vigilant of security and aware of all personnel, patients, consultants, visitors and staff entering
• the building at all times
• Assist in other areas of the Centre when necessary
• Be familiar with and practice the requirements set out around Duty of Candor
• Maintain the confidentiality of information about patients, staff, and other health service business and
• meet the requirements of the General Data Protection Regulations (2018) at all times
• Adhere to company policies
• Essential:
• Well-developed interpersonal and communication skills
• Customer orientated approach and team player
• Evidence of a good standard of literacy and numeracy
• Good organisational and time management skills
• Accuracy in administrative tasks with attention to detail and quality
• Computer literacy
• Experience of managing customers concerns and complaints
• Ability to work under pressure
• Highly motivated and flexible
• Calm and professional approach

 Desirable:

• Knowledge of the Data Protection Act
• Knowledge of medical terminology
• Experience of working in a Privaate health care environment

 Personal Requirements:

• To be smart and pay great attention to personal appearance
• To be able to impart information clearly and concisely, both verbally and written
• To display a confident manner and demonstrate ability to stay calm and polite at all times
• To demonstrate the ability to work to a high standard, under pressure at times and possess a flexible
• working attitude, working alone or as part of the team
• To have excellent interpersonal and customer service skills
• Be able to plan and prioritise own workload
• Employees must be aware of the responsibilities placed on them under the Health and Safety at Work
• Act (1974) and any subsequent relevant legislation and must follow these in full at all times, including
• ensuring that they act in line with all agreed procedures at all times in order to maintain a safe
• environment for patients, visitors and staff.

 Locations:

• London and the Home Counties including, Essex, Surrey, Hertfordshire, Buckinghamshire, Middlesex
• The Northwest including, Manchester, Liverpool, Blackpool, Cheshire, Blackburn, Bolton, Morecambe
• The Northeast including, Newcastle, Sunderland & Northumbria
• Oxfordshire
• North & South Yorkshire
• East and West Midlands (Derbyshire, Nottinghamshire & Leicestershire)
• Herford and Worcestershire
• Northampton
• Milton Keynes, Luton & Bedfordshire
• Cambridgeshire & Peterborough
• South Coast Regions including Sussex-Brighton-Hove-Horsham
• Bristol, Avon & Wiltshire
• Scotland

Why should you become part of the Pertemps family:

• General job roles across the UK
• Fast track registration
• Your own dedicated recruitment consultant
• Generous referral scheme
• Flexible work options
• Choice of part-time or long-term assignments
• Great selection of Permanent roles
• Assistance with arranging accommodation.
• Ongoing support with CPD, Revalidation and Mandatory Training
• True 24/7 on call service

 Please only respond to this advertisement if you have the following:

• Registration with the relevant governing body for your profession (GPhC)
• Have legibility to work in the UK
• A minimum of 6 months Experience

We will not respond if you do not meet the above criteria

If you feel you are suitable for this role, please call Claire in the Loughton Office, alternatively please respond via this advert attaching your CV.